Edward McLaughlin

Edward McLaughlin

  • Emeritus
  • Dean, Cornell-Japan Retail Executive Program
  • Interim David J. Nolan Dean, Dyson

Download Vita

Interdisciplinary Theme

Faculty Expertise

  • Food Industry Management
  • Marketing

Contact

Charles H. Dyson School of Applied Economics and Management

607.255.3169

ewm3@cornell.edu

Cornell Directory Entry

Biography

Edward McLaughlin is Robert G. Tobin Professor of Marketing at the Charles H. Dyson School of Applied Economics and Management. His professional focus is marketing and retailing. He directs the Food Industry Management Program (FIMP), which conducts research and extends the results of that research to the food industry and public beyond. FIMP also offers a dozen executive education programs each year customized for both individuals and companies. Before being appointed interim Dyson dean, McLaughlin served as the associate director of the Dyson School and for 20 years directed the undergraduate business program, the largest undergraduate major at Cornell.

Selected Publications

  • Gupta, Sachin; McLaughlin, Edward; Gómez, Miguel. "Guest Satisfaction and Restaurant Performance"The Next Frontier in Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience, Ed. Alex Susskind, Ed. Mark Maynard-Parisi. Cornell University Press. (2019): 33-53
  • Simon, Daniel; Gómez, Miguel; McLaughlin, Edward; Wittink, Dick. "Employee Attitudes, Customer Satisfaction, and Sales Performance: Assessing the Linkages in US Grocery Stores"Managerial and Decision Economics. 30.1 (2009): 27-41
  • Gomez, Miguel; Rao, Vithala; McLaughlin, Edward. "Empirical Analysis of Budget and Allocation of Trade Promotions in the U.S. Supermarket Industry"Journal of Marketing Research. 44.3 (2007): 410-424
  • Gomez, Miguel; McLaughlin, Edward; Wittink, Dick. "Customer satisfaction and retail sales performance: An empirical investigation"Journal of Retailing. 80.4 (2004): 265-278

Awards and Honors

  • Best Paper Award 2013 "Taxing Food and Beverages: Theory, Evidence, and Policy" (2013) American Journal of Agricultural Economics
  • Best Paper Award 2007, “Guest Satisfaction and Restaurant Performance", Cornell Hospitality Quarterly 2007 48:284-298 (2008) Cornell Hospitality Quarterly
  • Weiss Presidential Teaching Fellow (2007) Cornell University
  • AAEA 1993 Distinguished Undergraduate Teaching Award (1993)
  • SUNY Chancellor’s Award for Excellence in Teaching (1998)

Recent Courses

  • AEM 9900 - Doctoral-Level Thesis Research
  • AEM 7900 - Graduate-Level Thesis Research
  • AEM 4970 - Individual Study in Applied Economics and Management
  • AEM 7000 - Individual Study in Applied Economics and Management
  • AEM 8900 - Master's Level Thesis Research
  • AEM 4990 - Undergraduate Research

Academic Degrees

  • PhD Michigan State University, 1983
  • MS University of Vermont, 1977
  • BS St. Lawrence University, 1970